Water Damage RestorationServing Alexandria, Virginia, for Over 35 Years!
Storm water in an Old Town basement, a backed-up drain in Del Ray, a burst pipe in a West End condo? Call us, and let's get your Alexandria home dry!
Free Estimates
Water in Your Alexandria Home? Call First.
Don't wait on water. Call us and tell us what happened. The form can wait.
Free Estimates!
Water damage estimates are free!
Stop, Extract, Dry
We help stop the source, remove the water, and dry the structure and what can be saved.
Confirmed Dry
We check that it's dry before things are closed up.
Water coming in right now? Call first — the form can wait.
Let's Get Started!
Call us! We love to talk about mold!
Open 7 Days a Week:
Mon–Fri 8 AM–5 PM
Sat & Sun 9 AM–1 PM
Water Damage Restoration: The Process
Call Now
Tell us what happened.
Stop & Extract
We help stop the source and remove the water.
Dry
We dry the structure and what can be saved.
Confirm
We make sure it's dry before anything is closed up.
Experience. No One Has More.
Experience you can't get from a training course, and we still listen and learn on every job!
Water Damage and Mold Jobs
Water damage is the most common cause of mold, and we've worked on both sides of it for over 35 years. More than 15,000 jobs, and we still listen and learn on every one!
Happy Customers
As a former multi-state licensed general contractor, we completed more than 100,000 home service and repair jobs across every trade. That's where home systems fail, and knowing how they fail makes it much easier to find where mold is hiding and its likely sources.
Of Doctor-Referred Clients with Sick Homes
Doctors refer their patients to us. Many of those homes look spotless, yet test results point to an elevated-risk environment. If you or your doctor thinks your home is making you sick, we're the company for you.
Client Reviews
★★★★★
“Tom provided a prompt and thorough response on how to address an issue. He was honest and helpful in approaching the issue step by step, not launching into any unnecessary or upselling treatments, and explained in detail the rationale and science-based strategies around mold and moisture. He is really knowledgeable and competent. I can't thank Tom enough and would highly recommend this company.”
★★★★★
“Tom Mitchell is excellent to work with. A true expert on water damage and mold removal. Tom does a nice job analyzing the severity of the mold issue and then developing a plan to address the situation and remove mold from the home. Tom is very responsive and is dedicated to providing solutions to challenging mold/water damage problems.”
★★★★★
“I had a consult with Tom and felt very reassured by his knowledge and experience. He took great care in making sure all my questions were answered and concerns were addressed! I really appreciated his insight and would definitely recommend.”
Every Home Holds a Surprise — So We Always Have a Plan B
Once a home is opened up, there is usually something no one could see from the outside. We plan for that from the start, and when we find it, we do what is best for your home.
Water Damage in Alexandria: River, Rain and Old Pipes
Alexandria gets water from three directions. The first is the river. A 2022 City engineering memo found that the Potomac at Old Town passes its lowest flooding threshold about 112 days a year, nearly one-third of the year on average.
The second is rain. The City says the storm of July 8, 2019 dropped up to four inches in an hour, and that the storm of July 23, 2020 dropped 2 to 3 inches in 30 minutes. In 2021 the City launched Flood Action Alexandria, which an advisory committee later described as a ten-year, $260 million investment in stormwater infrastructure.
The third is the pipes. The City's sewer page says the combined sewer area in Old Town dates back to the 1800s and covers about 540 acres. Homeowners can get help with prevention: the City's Flood Mitigation Grant matches 50 percent of eligible costs, up to $5,000 for a private property.
When water does get in, the City has said plainly that cleanup of sewage backups in homes is the responsibility of the property owner. Whatever the source, call us and tell us what happened. The sooner it's handled, the better!
Who Do I Report a Sewer Problem to in Alexandria?
The City asks residents to report sanitary sewer issues by calling 311 or 703.746.4311. Then call us and tell us what happened.
Is the Estimate Free?
Yes! Water damage estimates are free!
My Basement Floods a Little Every Big Storm. Is That a Problem?
Repeated wetting gives materials less and less chance to dry. We make sure it's dry, and we will tell you what we see.
Serving Alexandria ZIP codes 22301, 22302, 22303, 22304 and 22305.
Sources: City of Alexandria, Waterfront riverine flooding memo, May 31, 2022; City of Alexandria, Flood Action Alexandria; City of Alexandria, news release, July 24, 2020; City of Alexandria, Sewers; City of Alexandria, Flood Mitigation Grant Program.
Water Damage Restoration Near Alexandria
Arlington, VA · Springfield, VA · Falls Church, VA · McLean, VA · Vienna, VA · Fairfax, VA · Reston, VA
Also in Alexandria, VA: Mold Removal · Mold Testing · Mold Inspection · Black Mold Removal · Crawl Space Mold Remediation · Attic Mold Remediation. Serving all of Northern Virginia and Maryland! See our main Water Damage Restoration page for the full details, or contact us.
Water Damage Restoration Questions, Answered
How Fast Does This Need to Happen?
Quickly. The EPA recommends drying water-damaged areas within 24–48 hours to prevent mold growth.
Will Insurance Cover It?
Coverage depends on your policy and what caused the damage. We can bill your insurance company directly and help you understand the process.
Should I Call My Insurance Company or You First?
Call us to stop further damage, and call your insurance company to open a claim. Doing both early helps.
Can We Stay in the House?
Usually, yes. We'll talk through what makes sense based on where the water went.
Will You Have to Tear Out Walls or Floors?
Only what can't be dried or saved. We'll explain what needs to go and why before anything is removed.
How Will I Know It's Really Dry?
Dry to the touch isn't the same as dry inside the structure. We confirm the structure itself is dry — not just the surface — before anything is closed up, and we keep you informed along the way.
Additional Questions
What Do I Do First?
If it is safe, stop the water if you can, then call. Water coming in right now? Call first. The form can wait.
Do You Work in Condo Buildings?
Yes! When water crosses from one unit to another, we work in the unit you own and keep the work contained to it.
Can Storm Water Cause Mold?
It can if things stay wet. The EPA advises drying wet materials within 24 to 48 hours.
Are You Open on Weekends?
Yes! We are open 7 days a week: Monday through Friday 8 AM to 5 PM, and Saturday and Sunday 9 AM to 1 PM.
Water Damage? Call Now
Open 7 Days a Week:
Mon–Fri 8 AM–5 PM
Sat & Sun 9 AM–1 PM
Serving Virginia & Maryland · Consulting across the Continental U.S.